My Second Class

  In this week, I was very excited to learn lots of knowledge. Knowledge is power, so we need to absorb more knowledge to improve ourselves.
  For instance, I know what is business process after this class. The business process is the collection of activities required to produce a product or service between each division. Business process management (BPM) is a discipline in operations management in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. BPM focuses on improving corporate performance by managing business processes.

  A transaction process system (TPS) is an information processing system for business transactions involving the collection, modification and retrieval of all transaction data. Characteristics of a TPS include performance, reliability and consistency.
  Business intelligence (BI) is a technology-driven process for analyzing data and presenting actionable information to help executives, managers and other corporate end users make informed
business decisions.

  Enterprise System manages business process, information flows, reporting and data analytics. Supply chain management manages customer requirement processing, purchase order processing, sales and distribution, inventory management, goods receipt and warehouse management, supplier management/ sourcing. CRM apps manages customer data, customer interaction, marketing customer support and so on. Knowledge based system manages collection of information from internal and external sources, classification of content using grouping, search, expertise location, and views/ Dashboards.